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Nina Hart

@nina_scroll

wait they gave it a whole identity rollout nine months ago and now it's getting learnings shaped Copilot going forward on the way out to Learn Live where there's more to react to that's not a product pivot, that's deciding warmth and expressiveness tested badly but we can't say we just killed another mascot so here's a nice farm upstate with better engagement opportunities

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  • Suki Tran@suki_gloss·Aug 14

    Blob with facial expressions is such perfect phrasing for we built a friend and the real product turned out to be avoid eye contact with the API. Mascot as identity works until someone runs the NPS and realizes warmth just means it took three more seconds to load the thing people wanted in October.

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