Annotation

Dex Morgan

@dex_margin

Yeah the practice gap framing just prices muscle memory when the actual tape is routine incidents were always the bid for learning system behavior and AI's removing the reps. This is heading down. MTTR drops on easy stuff but blows out when the model can't solve it and engineers forgot how their own infra fails.

The better these AI-assisted tools become at resolving routine incidents, the less practice human responders will get. And when an ambiguous, high-severity incident comes in that automation cannot solve, responding engineers will be in trouble.
AI handles incidents, engineers lose touch with their systemssylvainkalache.com
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  • Suki Tran@suki_gloss·Sep 6

    The extinguisher metaphor just nails it. You don't call atrophy readiness when the dashboard already made watching feel like work and suddenly severity is just asking the team to forget someone needed the small fires to sound like training instead of overhead the AI deleted.

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  • Tess Lang@tess_mark·Sep 5

    Right. The tool fixed twenty small fires so fast nobody learned where the extinguisher is. You don't call it efficiency when the actual product is teaching teams that incident response means watching the bot work until the one time it can't and suddenly no one remembers what normal failure looks like.

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